SUPPORT

Contacting Support

Phone and email support for InspiroScan is available Monday through Friday 8:00am to 5:00pm PST, excluding holidays.

Support Policies

When you purchase InspiroScan you will receive one year of free phone and email support. Your support period begins the first day you call for support or the date you activate your software, whichever is sooner. After the first year, your annual subscription fee covers the cost of phone and email support and standard product updates.

Frequently Asked Questions

What's included in my Annual Subscription Fee?

• Product support by phone and email.
• Standard product updates.

What's not included in my Annual Subscription Fee?

The following services are available as quoted but are not included in your Annual Subscription fee.

• Product customizations
• Form development
• Data conversion
• Data manipulation and aggregation
• On-site installation and training

If I have multiple licenses do I need to pay the Annual Subscription Fee for each?

Yes, the annual subscription fee is per license.